Welcome to the Moji Designs website. By using our site, you agree to comply with the following terms and conditions:
Website Ownership & Copyright
The content on this website is protected by international copyright laws and other intellectual property rights. This website is operated by Moji Studio Ltd, trading as Moji Designs, and all rights, including digital products, photos, company names, and logos, are owned by Moji Designs. You may download material from our website solely for the purpose of placing an order with us or using the website for shopping. Modification, copying, reproduction, republication, uploading, posting, transmitting, or distributing materials from our website is prohibited without prior written consent unless otherwise invited. All course materials, including lampshade kits, notes, and videos demonstrating lampshade techniques, provided for one-to-one or live online courses, are strictly for educational purposes and cannot be used or shared publicly without written permission. If any third party (students, collaborators, customers, or others) uses Moji Designs’ images or content on websites or social media platforms, our copyright notice or watermark must be included, along with a photo credit.
Linked Sites
Moji Designs makes no representations regarding other websites you may access through our site or that link to our website. Accessing any such website is independent of us, and we have no control over its content or availability. A link to another website does not imply that Moji Designs endorses or takes responsibility for the content or usage of that website. We are not liable for any loss or damage caused by reliance on the content, products, or services found on external sites.
Liability
For any products you purchase through our website, we reserve the right to refuse or sell a product. All products will match their advertised description, with minor differences allowed (Errors and Omissions Excepted). Products will be of satisfactory quality, given their description and price. We do not entertain claims for consequential loss related to distress, inconvenience, or disappointment. In any case, our liability is limited to the price paid by you for the product(s) concerned.
Modifications to the Website
We reserve the right to change, correct, suspend, or discontinue any aspect of the website, its content, or services, including user access. Any new features or content are subject to these terms and conditions unless otherwise specified. While we make every effort to ensure the accuracy of the content, typographical errors or inaccuracies may occur. If you need clarification on content for your purchase decision, contact us before placing an order. This does not affect your statutory rights. Product images and videos are for illustrative purposes, and colors may vary slightly due to photography and computer displays.
Applicability of Online Materials
All content on the website is provided for private, personal, non-commercial use unless otherwise specified. The website is operated from the UK, and we make no representations about the suitability or availability of its content for use outside the UK. Visitors from other locations use the website at their own initiative and are responsible for compliance with local laws. If using our website contravenes applicable laws in your jurisdiction, you may not use it. Moji Designs is not liable for costs, losses, or damages resulting from the purchase of products by individuals outside the UK.
Purchasing Products
When ordering a product, you must follow the procedures outlined on the website. We will provide clear instructions on the online ordering process, and you must provide personal details as requested. By clicking “Proceed” on the order form, you agree to these Terms and Conditions. Due to the handmade and hand-printed nature of our products, slight imperfections and color variations may occur. Most fabrics are not pre-shrunk, so please allow for some shrinkage after washing. Refer to each product’s washing instructions. If you have any concerns about a purchased product, contact us via email.
Pricing
All prices on the website are listed in GBP and include VAT where applicable. Prices may change at any time, but you will be charged the price displayed at the time of your order, plus any delivery fees. If an error in pricing occurs, we will contact you to confirm or cancel your order. We reserve the right to refuse and cancel orders where pricing errors exist.
Payment
Payment can be made via PayPal or all major credit cards. The price you pay is the one displayed at the time of your order, plus any applicable delivery charges. In the event of a pricing error, we will inform you and provide the option to reconfirm or cancel your order. If we are unable to reach you, we will treat the order as canceled and refund any payments made.
Course Bookings
Full payment is required to secure and confirm bookings for courses and workshops. Payments can be made via BACS, PayPal or all major credit cards, and all transactions must be in GBP. Bookings are accepted on a first-come, first-served basis.
Refunds & Cancellations – Courses
If Moji Designs cancels a course due to low attendance or unforeseen circumstances, a full refund or an alternative date will be offered. If the cancellation occurs within ten days of the course start date, a full refund will be provided. Please note, Moji Designs is not liable for any travel or accommodation costs incurred. For student cancellations, a full refund is available if the request is made up to 28 days before the course start date. Cancellations within 28 days are non-refundable, but students may transfer to another available course date. Transfers within ten days of the course start are possible only under exceptional circumstances, such as illness or flight cancellations, and are subject to availability.
Refunds & Cancellations – Products
As all of our lampshades and lamps are custom-made to order, we do not accept returns or provide refunds once an item has been made and dispatched. However, in exceptional circumstances, we may issue a credit note at our discretion. If you receive a damaged or faulty item, please contact us within 7 days of receipt, and we will work with you to resolve the issue.
Delivery
We are pleased to offer worldwide shipping using secure, tracked, and signed-for services to ensure your order reaches you safely. For UK mainland deliveries, we use the Royal Mail 24 tracked service, and for larger or high-value items, we partner with independent couriers. Our UK delivery operates Monday through Saturday, excluding bank holidays. International orders are processed from Monday to Friday, and delivery times will vary based on the destination and courier availability. All international shipments come with tracking, allowing you to monitor your delivery. Please be aware that customs duties and taxes are the responsibility of the buyer. While we strive to meet delivery timeframes, unexpected delays may occasionally occur beyond our control.
UK Shipping Costs:
Shipping within the UK is capped at £20 for standard orders. Orders over £500 qualify for free shipping.
Duties & Taxes:
For international customers, please note that we do not cover any import duties, taxes, or fees. You are responsible for ensuring the accuracy of the delivery address and contact details provided at checkout. If incorrect details result in delivery issues, you will be liable for any additional costs or loss incurred. Shipping costs are calculated based on the weight and size of your parcel. Our checkout process will guide you through this with clear instructions. For international orders, duties and taxes are the responsibility of the buyer, and we cannot estimate or cover these fees. Please ensure you are aware of your country’s import regulations.
General Provisions
We reserve the right to assign, transfer, or subcontract any of our rights or obligations under these terms and conditions. These terms may change from time to time, and updated versions will be posted on the website. You should review these terms regularly. If any provision is deemed unlawful or unenforceable, it will be removed from the terms without affecting the remainder of the agreement. These terms are governed by English law, and both parties submit to the jurisdiction of the English courts. Neither party is liable for failure to fulfill obligations due to causes beyond their control. Use of our website is restricted to individuals who can legally form binding contracts under applicable law. Moji Designs is not liable for delays in product delivery due to circumstances beyond its control.
Security
You are responsible for the confidentiality of any username or password provided to you for using the website. Inform us immediately of any unauthorized use or breach of security.