Hand-printed Gift Wrap- Thistle

As all of my products are made to order, I’m unable to accept returns or issue refunds once they have been created and shipped. I hope you understand this policy, as it helps ensure the best quality and service for each individual order in my small business. If you have any questions before placing your order, please don’t hesitate to reach out!

Shipping Policy

All our products are individually hand-printed to order with care and precision. Please allow up to one week for your order to be created. You’ll receive an email notification as soon as your items are ready for dispatch. 

We offer UK Standard Tracked Delivery with the following details:

• Delivery Time: 3-5 working days

• Cost: £4.99

• Dispatch: Monday to Friday for orders placed before 12pm GMT

• Courier: Royal Mail Tracked Services

Please note that we currently only ship within the UK. Unfortunately, due to new GPSR Regulations, we are unable to ship to the EU or Northern Ireland as of December 13th, 2024. We are working on finding a viable solution to resume international shipping soon.

We take great care in packaging your items securely to ensure they arrive in perfect condition. If you have any questions or need assistance with your order, feel free to contact us.

Our bespoke service allows you to customise sizes, patterns, and colours to suit your specific needs. Whether you're after a tailored design or a personalised touch, we’re here to bring your vision to life. To get started, email us at infomojidesigns.com with your requirements and any helpful details. You can also visit our Bespoke Orders page to learn more about the process. Once confirmed, bespoke orders are typically completed within 2-3 weeks, although we strive to accommodate urgent requests whenever possible.

Interested in stocking our products? We welcome wholesale enquiries and offer trade accounts for businesses. To discuss your requirements, email us at info@mojidesigns.com or visit our Trade Account page for more information. From large orders to exclusive designs, we’ll work with you to meet your business needs. Once your order is ready, you’ll receive a notification for dispatch.